It's necessary to log on as an administrator to perform some of the procedures in this document.įor Windows, some of these procedures require you to locate hidden files and hidden folders.

Adobe Technical Support can use this information to better assist you if you call. Record the tasks that you perform and the results of each, including errors and other problems. To benefit most from this document, perform the tasks in order. (5065 :: 0)'įor information about how to configure the preview preferences in After Effects for OpenGL and a list of features in After Effects that can be rendered with OpenGL, see Render with OpenGL in After Effects Help. 'After Effects error: AE_OpenGL: Create texture error. 'This composition is too complex for the OpenGL hardware.' 'AE_OpenGL: failed to generate shadow map (5065::0)' 'The instruction at '0x00fe1940' referenced memory at '0x000000000' The memory could not be 'read'.' ' After Effects warning: A problem occurred when processing OpenGL commands.'

An error message such as one of the following:.

The composition window is drawn differently between when OpenGL previews are on and off.

Artifacts or blocks of 'garbage' pixels are drawn in the composition window.

The composition window takes a long time to redraw.

A crash or freeze when you enable or disable OpenGL previews.

A crash when you change the settings of an effect while OpenGL previews are enabled.A crash or freeze when you scrub the timeline or preview or render a composition.Adobe After Effects crashes or closes without an error while it starts.OpenGL problems can manifest in many different ways, including (but not limited to) the following: This document can help you to resolve problems related to OpenGL that occur while you use After Effects.

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